WestCrown is a specialized company with short lines of communication. That is why you won't find an anonymous hotline here, but a small, experienced team you can reach directly.
Whether it's procurement, product inquiries, or a collaboration – we look forward to the dialogue and will take the time to address your needs.
"WestCrown is specialized – and that is exactly what defines our approach."
We consciously focus on what we do best: sow meat for industrial processing. This clear specialization enables precise processes, reliable quality, and fast decision-making. At the same time, our partners benefit from the strength of two major European cooperatives in the background. If you would like to learn more about how we work, please feel free to contact us directly.
"Our strength lies in the combination of structure and speed."
Reliable workflows and quick responses are not mutually exclusive – on the contrary. At WestCrown, clear processes and a well-coordinated team ensure that we can respond flexibly to requirements while delivering consistent quality. If you would like to know how we can efficiently implement projects together, I look forward to hearing from you.
"Good quality starts with the raw material – and with working in partnership."
Stable processing starts with reliable raw materials and working in partnership. Through the Westfleisch and Danish Crown network, we ensure a strong raw material base and short coordination loops. If you would like to discuss requirements, volumes, or specifications, please contact me directly.
Your direct Contacts
WestCrown stands for short distances and direct communication. Whether it's sales, export, procurement, or individual product inquiries – our team provides personal support and connects you quickly with the right contact.
Management
Plant Management
Procurement & Raw Materials
Sales & Export
Accounting & Invoicing
Quality, HR & Safety
Technology & IT
Have a general inquiry? We will connect you with the right person.
Do you have questions about our products, services, or individual solutions? Send us a message – we will take care of your request and get back to you as soon as possible.
This contact form is exclusively for business customers. We ask for your understanding that inquiries from end consumers cannot be answered.
Ombudsman & Compliance Responsibility. Trust. Transparency.
Satisfied employees are the foundation of our success. WestCrown places great value on respectful, fair, and compliant collaboration.
For situations in which employees or third parties do not wish to clarify difficulties or problems via internal contacts, there is the option to contact an independent, external ombudsman (lawyer).
The ombudsman is available as a neutral point of contact, particularly for reports regarding potential irregularities or misconduct.
Topics you can report
- Theft, fraud
- Discrimination
- Misconduct
- Corruption
- Bullying
- Sexual harassment
- Violations of data protection regulations, quality assurance guidelines, or environmental protection standards
- Disclosure of confidential information
Reporting process
As soon as a report is received by the ombudsman, it is reviewed for plausibility. If there is suspicion of a violation of criminal laws or internal rules of conduct – for example, the WestCrown Code of Conduct – the ombudsman will forward the report to management in consultation with the reporting party, anonymously if requested. The ombudsman accompanies the process while management initiates an investigation of the submitted facts. The legal assessment of the investigated facts and the determination of suitable measures to eliminate and prevent incorrect business practices are carried out together with the ombudsman. No later than after the conclusion of the process, the reporting party will be informed about the outcome as far as legally possible. In addition, the reporting party can inquire about the status of the process at any time.
Anonymity and protection of the reporting party
The anonymity of the reporting party is guaranteed at all times, provided this is requested. It is therefore possible for reports to be forwarded anonymously to WestCrown by the ombudsman. All further communication then takes place via the ombudsman, who is subject to the legal duty of confidentiality.
The protection of the reporting party is an essential part of handling these concerns. The reporting party is primarily protected by the fact that any retaliation against them will not be tolerated.
The reporting party's wish for identity protection must be balanced against the interest of the persons affected by the report in the disclosure of the facts. Therefore, intentional abuse of the reporting system will not be tolerated. In the event of intentional abuse by the reporting party, the ombudsman may, in exceptional cases, disclose the identity of the reporting party to the company.
Additional information
- The ombudsman represents an additional option for submitting reports. Their role does not affect other regulations regarding complaints and reporting.
- Using the ombudsman's services is free of charge for the reporting party.
Contact options
Reports can be submitted in writing (email, letter), by telephone, or in person:
Loebellstraße 4
D-33602 Bielefeld
